pk76 Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") applies to all personal data processed by pk76 ("we," "us," "our") in connection with the pk76 online casino and sports betting platform accessible at pk76.app (the "Platform"). It covers data collected when you visit the Platform, register an account, make deposits or withdrawals, place bets, interact with customer support, or participate in any pk76 promotional activity.

By using the pk76 Platform, you acknowledge that you have read, understood, and accepted the practices described in this Policy. If You do not agree with any aspect of this Policy, You must discontinue use of the Platform and close your pk76 account. This Policy should be read in conjunction with pk76's Terms & Conditions.

2. Data Controller

pk76 is the data controller responsible for the personal information collected and processed through the Platform. As data controller, pk76 determines the purposes and means by which your personal data is processed. Any requests relating to your personal data — including access, correction, or deletion requests — should be directed to pk76 through the contact details provided at the end of this Policy.

3. What Personal Data We Collect

pk76 collects the following categories of personal data in the course of operating the Platform and providing services to registered players:

3.1 Registration & Identity Data

• Full name as it appears on official identification;
• Date of birth (for age verification purposes);
• Pakistani mobile number used for account registration and OTP verification;
• Email address (where provided);
• Preferred username;
• Identity document details (CNIC number, passport number) where submitted for KYC verification;
• Residential address where required for verification or regulatory purposes.

3.2 Financial & Transaction Data

• Payment method details — including JazzCash account numbers, Easypaisa wallet identifiers, bank account details, card details (tokenised, not stored in full), and USDT TRC20 wallet addresses;
• Deposit amounts, dates, and payment references;
• Withdrawal requests and processing details;
• Transaction history including all bets placed, games played, and outcomes.

3.3 Technical & Usage Data

• IP address at the time of access;
• Device type, operating system, and browser version;
• Session timestamps and duration;
• Pages visited and features used within the Platform;
• Game activity logs including stakes, outcomes, and RNG results.

3.4 Communication Data

• Content of customer support interactions via chat, email, or any other channel;
• Feedback, complaints, or dispute correspondence submitted to pk76.

4. How We Collect Your Data

pk76 collects personal data through the following means:

• Directly from you — when you register an account, make deposits or withdrawals, contact support, or complete any form on the Platform;
• Automatically — through cookies, server logs, and similar tracking technologies during your use of the Platform;
• From payment providers — transaction confirmation and payment status data received from JazzCash, Easypaisa, and other payment processors when you initiate a deposit or withdrawal;
• From identity verification services — where pk76 engages a third-party KYC or AML verification provider to confirm your identity, we receive data outputs from that verification process.

5. Purposes & Legal Basis for Processing

pk76 processes your personal data for the following purposes, each supported by a legitimate legal basis:

• Account creation and management — necessary for performance of the contract between you and pk76;
• Age and identity verification — necessary for compliance with applicable legal and regulatory obligations, including prevention of underage gambling;
• Payment processing — necessary for performance of contract and compliance with financial regulations;
• Anti-money laundering and fraud prevention — necessary for compliance with AML obligations and pk76's legitimate interest in protecting the Platform from fraud;
• Customer support — necessary for performance of contract and pk76's legitimate interest in resolving player issues;
• Responsible gaming monitoring — necessary for compliance with responsible gaming obligations and pk76's legitimate interest in player wellbeing;
• Platform improvement — based on pk76's legitimate interest in analysing usage patterns to improve the Platform experience for Pakistani players;
• Marketing communications — based on your consent, where you have opted in to receive promotional materials from pk76. You may withdraw consent at any time.

6. How We Share Your Data

pk76 does not sell or rent your personal data to third-party advertisers or data brokers. Data is shared only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations;
• Identity verification providers: Where required for KYC compliance, identity data may be shared with regulated third-party verification services;
• Regulatory authorities: pk76 may be required by law to disclose player data to regulatory bodies, law enforcement agencies, or government authorities in connection with anti-money laundering investigations, fraud detection, or other legal obligations;
• Platform service providers: Third-party technology providers who support the operation of the Platform (such as cloud hosting, cybersecurity, and analytics services) may process data on pk76's behalf under strict data processing agreements that prohibit independent use of the data;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of pk76's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

In all cases where data is shared with third parties, pk76 takes reasonable steps to ensure those parties apply appropriate data protection measures.

7. Data Retention

pk76 retains personal data for as long as is necessary for the purposes described in this Policy, subject to the following principles:

• Account data is retained for the duration of the account relationship and for a minimum period thereafter as required by applicable AML, KYC, and financial record-keeping regulations;
• Transaction and betting history records are retained for the period required by applicable financial regulation, typically a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for a reasonable period to support dispute resolution;
• Marketing consent records are retained until consent is withdrawn, at which point marketing data is deleted or anonymised.

Upon account closure, pk76 will anonymise or delete personal data that is no longer required for legal or regulatory purposes within a reasonable timeframe.

8. Cookies & Tracking Technologies

pk76 uses cookies and similar technologies to support Platform functionality, analyse usage patterns, and where consent is given, deliver relevant promotional content. The following categories of cookies are used:

• Strictly necessary cookies: Required for core Platform functionality including login sessions, security tokens, and payment processing. These cannot be disabled without affecting the Platform's basic operation;
• Analytics cookies: Used to understand how players interact with the Platform — which games are most popular, where navigation issues occur, and how performance can be improved. Data collected is aggregated and anonymised;
• Preference cookies: Store your language preferences, session settings, and display preferences so that the Platform behaves consistently across visits.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the pk76 Platform but may affect the quality of your experience.

9. Data Security

pk76 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit SSL/TLS encryption on all data transmission between your device and pk76 servers;
• Encrypted storage of sensitive personal and financial data at rest;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of Platform infrastructure;
• Two-factor authentication available for all player accounts;
• Automated fraud detection and unusual activity monitoring.

While pk76 takes data security seriously and maintains robust technical safeguards, no internet-based system can guarantee absolute security. In the event of a data breach that materially affects your rights, pk76 will notify affected players in accordance with applicable notification obligations.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by pk76:

• Right of Access: You may request a copy of the personal data pk76 holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to pk76's legal and regulatory retention obligations;
• Right to Restriction: You may request that pk76 restrict processing of your data in certain circumstances;
• Right to Portability: Where processing is based on your consent or contract performance, you may request your data in a machine-readable format;
• Right to Object: You may object to processing based on legitimate interests, including direct marketing;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact pk76 support at the address provided in Section 13 of this Policy. pk76 will respond to valid requests within a reasonable timeframe. Identity verification may be required before any data access or deletion request is processed.

11. Children's Privacy

The pk76 Platform is strictly for individuals aged 18 and above. pk76 does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory component of the registration process and may be required at any point during the account relationship.

If pk76 becomes aware that personal data has been collected from an individual under the age of 18, the account will be suspended, any balance will be handled in accordance with applicable regulatory requirements, and the data will be deleted or anonymised in a timely manner. Parents or guardians who believe a minor may have accessed the Platform using false identity information are encouraged to contact pk76 support immediately.

12. Changes to This Policy

pk76 reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect how your data is processed or your rights in relation to that data — will be communicated to registered players via email or in-account notification prior to taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision.

Your continued use of the pk76 Platform following notification of a material change constitutes acceptance of the updated Policy.

13. Contact Us

For any enquiries, requests, or concerns relating to this Privacy Policy or the processing of your personal data by pk76, please contact us:

Email: [email protected]

Please include your registered pk76 account mobile number (or username) in all privacy-related correspondence to assist with verification and prompt processing of your request. pk76 will never ask for your account password — please do not include it in any communication.